Frequently asked questions
The most common questions we hear, answered plainly.
Does Discovery Outlet sell online?
No. Everything we carry is in our four Tennessee stores. Our inventory changes too quickly to keep an online store accurate, so the best way to see what's new is to visit in person or check our Facebook page.
What is your return policy?
Keep your receipt and bring the item back within 14 days for a refund or exchange. Without a receipt, we may only be able to offer store credit at the lowest recent selling price.
What payment methods do you accept?
We accept cash, debit, and all major credit cards at all four locations.
Do you price match?
Because our merchandise is closeout and surplus inventory, prices are unique to us and we don't price match other retailers.
Will you have the same item again next week?
Maybe, maybe not. Our inventory is closeout and overstock merchandise, so once an item sells out, it might not come back. That's part of the fun of shopping with us.
Do you transfer merchandise between stores?
No, each of our four stores has its own unique inventory. If you don't see what you're looking for at one location, a different store might have it.